At Family Man Finance ("we", "our", or "us"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to our website, familymanfinance.com.au, and any other sites owned or operated by us (collectively, “our websites”).
When you visit Family Man Finance or any associated websites, including but not limited to www.theprivatenetwork.com.au and www.supercomparisonaustralia.com.au, our servers may automatically collect and log certain non-identifiable information provided by your web browser.
This data may include:
This log data is considered non-identifiable and is used solely for analytics, performance monitoring, and enhancing the functionality of our websites. This information does not personally identify you and will be used in compliance with APP 1 of the Privacy Act 1988.
We may collect personal information such as your name, email address, phone number, and other contact details. This data is regarded as “identifiable information” as it can personally identify you. We only collect this information when it is necessary to provide you with the services you request, to communicate with you, or to enhance your experience with our offerings. This collection is in accordance with APP 3.
All personal information is collected through lawful and fair means with your knowledge and consent, as required by APP 5. Before or at the time of collecting your personal data, we will clearly inform you of the purposes for which we are collecting it. You have the right to refuse to provide personal information, although doing so may prevent us from delivering certain services to you.
We may use the information collected for the following purposes:
We will not disclose your personal information to third parties without your explicit consent, except as required by law, as permitted by APP 6, or in the context of anonymised, aggregated data for reporting purposes.
Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, in line with APP 11. We will take all reasonable steps to protect your personal data from misuse, interference, loss, unauthorised access, modification, or disclosure by implementing appropriate physical, technical, and administrative security measures. However, we cannot guarantee absolute security due to the inherent risks associated with electronic storage and internet transmission.
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website, allowing us to provide tailored content and improve user experience. You can refuse to accept cookies by adjusting your browser settings, though this may limit certain features or services on our websites. For more detailed information about how we use cookies and how to opt out, please refer to APP 1 regarding openness and transparency.
We may engage third-party service providers, including but not limited to marketing and analytics partners, to assist us in performing certain functions on our behalf. These third parties will have access to personal information only to the extent necessary to perform their specific tasks and are contractually prohibited from using or disclosing your information for any other purpose, in compliance with APP 8 (cross-border disclosures) where applicable.We will not share any personally identifiable information with these third-party providers without your explicit consent, and we require these providers to operate in accordance with this Privacy Policy and Australian privacy laws.
In certain instances, your personal information may be transferred and processed in countries outside Australia. Where such data transfers occur, we will take all necessary measures to ensure that the overseas recipient provides a level of protection for your personal information consistent with the Privacy Act 1988 and APP 8, including ensuring that the overseas recipient has agreed to protect your privacy in accordance with Australian privacy standards.
We may disclose personal information when required by law or if we believe such disclosure is necessary to comply with legal processes, protect our rights, or ensure the safety of the public. We will resist any government or law enforcement requests for data that are overly broad or unrelated to their stated purpose, in accordance with APP 6.
In the event of an eligible data breach that poses a risk of serious harm to you or other individuals, we will promptly notify you and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme. We will provide recommendations for how to mitigate any potential harm resulting from the breach, in compliance with the Privacy Amendment (Notifiable Data Breaches) Act 2017.
Our websites may contain links to third-party websites. While we strive to ensure that these links are safe and appropriate, we do not have control over the privacy practices or content of external websites. We encourage you to review the privacy policies of any external sites you visit, as we are not responsible for their actions.
Family Man Finance does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information in accordance with APP 3 and APP 4.
This Privacy Policy applies solely to the data collection, handling, and storage practices of Family Man Finance and our associated websites. While we work with partners whose privacy policies align with our own, we cannot be held responsible for the privacy practices of third-party providers or external websites.
We may revise this Privacy Policy periodically to reflect changes in our practices, legal obligations, or technological advances. All changes will be posted on our website, and where significant, we will notify users via email or other appropriate means. Continued use of our services after any changes will constitute acceptance of the updated policy, as per APP 1.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:
If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Email: [email protected]